Student Passwords: How to reset (for existing users)

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Please note that these instructions are for students that have registered for the reset tool. If you are not a returning user please see this document for help in registering your account for the self service portal.

1. The first step is to go to the Aspen Home page at and Click "Students" near the bottom below "Help I Forgot My Password"

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2. Scroll down and click Help, I forgot my password

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4. Enter your Student ID in the Username  and the rest of the student information and Click Continue

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5. Enter the Verification Code Emailed to your Personal email at the time of your Registration. This may take a few minutes. Once you receive your code, enter it and Click Continue

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6. Answer the Security Question that you choose at the time of registration

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7. Click Continue.

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8. You will then be asked to Create New Password with a minimum of 6 characters with at least 1 number , 1 Capital and 1 Lower case letter That's  it. You're done. 

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Here's an interactive tutorial

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Student Passwords: How to change (for TCs/Teachers)