How to access LiveSchool

Rhianon Gutierrez Updated by Rhianon Gutierrez

What is LiveSchool and who has access?

LiveSchool is a behavior management platform that empowers teachers and administrators to track, reward, and analyze student behavior in real time. Designed to foster positive behaviors and create a supportive school environment, LiveSchool is available to all participating schools within the district through Clever.

To access LiveSchool, you must be a teacher, administrator, or staff member with a role assigned within the system. Access is provided through district or school licenses. Students and families also have their own accounts to view the behavior data recorded in LiveSchool for their specific student(s).

How do I log in?

  1. Go to Clever: Visit the Clever portal at www.bostonpublicschools.org/backpack.
  2. Sign In: Use your BPS Gmail and password to log in.
  3. Navigate to LiveSchool: Once logged in, select the District Page tab in Clever. You will find the LiveSchool icon under the relevant section based on your role. 
Note: Administrators and school-based coaches without schedules in Aspen need to be manually added to LiveSchool and can log in directly via the LiveSchool website.

What devices is it compatible with?

LiveSchool is compatible with Laptops, Desktops, Chromebooks, iPads, iPhones, Android devices, and other platforms that support web browsers. For more details, refer to the System Requirements. 

I am having issues with logging into LiveSchool. What can I do?

  • Restart Your Device: A simple restart may resolve loading issues.
  • Clear Browser History: Clear your browser’s history and cache through the settings.
  • Check Chrome Extensions: Disable unnecessary Chrome extensions that might interfere with LiveSchool.

Where can I learn more about LiveSchool?

Help Center: LiveSchool Help Center

Training Resources: Access webinars, videos, and quick start guides through LiveSchool Training Resources.

Setup Resources for Educators: Explore examples, video tutorials, and downloadable resources to get started here.

Who can I contact if I have additional questions?

Director of Success, LiveSchool: Laura Litton → laura@liveschoolinc.com

LiveSchool Support Team → support@liveschoolinc.com

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