FAQs: Print Usage and Management

To enhance document security and reduce environmental waste, the district is transitioning to a secure print release system. This update requires all staff to use their employee tap cards to release print jobs and access copying functions directly at the device. By implementing these changes, we can better protect sensitive information, minimize unclaimed paper waste, and effectively manage printer capacity across our network.

Key Highlights:

  • Secure Access: Jobs only print when you are physically at the device and tap your card.
  • Automatic Cleanup: Unreleased print jobs are automatically deleted after 24 hours to keep the queue clear.
  • Flexible Options: If you forget your tap card, you can still log in using your six-digit employee ID and email password.

Volume Management: High-volume or specialty jobs may be redirected to the print shop to maintain device longevity and cost efficiency.: What You Need to Know

If you are a BPS employee, you are eligible for tap card. Please connect with your office administrator for more information.

Frequently Asked Questions

Q: What is changing with printing?
We are implementing secure print release using tap cards on all network printers. Jobs will only print when you tap your card at the device. You will also need to use your tap card to make copies. This helps improve security, reduce waste, and better manage printer capacity.
Q: Why are print restrictions being introduced?
Protect sensitive documents with secure release, reduce unclaimed copies and paper waste, balance high volume printing across appropriate devices or print shop, and monitor device usage to help ensure printer hardware lasts.
Q: What do I need to do?
Set up your tap card by following these step-by-step instructions.
Q: Will I still be able to print to any printer?
Yes. Send jobs as usual, but prints will only release when you tap your card at the follow-you enabled device.
Q: Do my print jobs expire?
Yes. Unreleased jobs are automatically deleted after 24hrs.
Q: Are there limits on what I can print?
Some devices may limit large or high-volume jobs. Very large jobs or speciality printing may be redirected to the print shop to ensure quality and capacity.
Q: What if I forget my tap card?
You can use your six digit employee ID number and email password to login to the printer.
Q: What if I use a personal device and can't send print jobs using follow-you?
If applicable, please read our L4L FAQ document and if eligible complete the steps to pick up a BPS issued. device.
Q: Who do I contact for help?
Please email itsupport@bostonpublicschools.org or call 5-9200.

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