How to Install the Tap Card (Follow You) Printers on your Mac

Kate Smith-Ziegler Updated by Kate Smith-Ziegler

Please note: Only BPS devices can connect to the Follow-You printers

Quick Setup Using Self Service

  1. Search for the Self-Service application on your L4L. You can use the magnifying glass “Spotlight” on the top right corner of your Macbook's desktop, and type in “Self Service.”
Macbook tool bar where the spotlight icon can be found
  1. Click on the Self-service application to open it.  The icon is a BPSTech logo.
  2. Enter your ID number and PW.
  3. Search for “Follow-you printer” and click "Install"

You are now ready to use the Follow You printer!

If Self-Service isn't working - Follow These Steps

  1. Open System Settings
  2. Click the 'Printers & Scanners' category
  3. Click "Add Printer, Scanner, or Fax"
  4. Click on the world icon and Enter the following info:

Black and White



Protocol: Line Printer Daemon - LPD

Queue: FollowYouBW

Name: FollowYouBW

Use: Generic Postscript Printer


Protocol: Line Printer Daemon - LPD

Queue: FollowYouColor

Name: FollowYouColor

Use: Generic Postscript Printer

TIPS: Delete any old printers by selecting the and clicking printer name and selcting "remove printer". You can also optionally set one of the FollowYou printers as your default
  1. If prompted for your password, enter your BPS ID and password and check the box to save to your keychain.

Setup your BPS ID card on the Ricoh machines

  1. Go to any printer/copier in the building with your BPS ID card.
  2. On the home screen of the machine, select the PCC icon. If you do not see this icon, press the home screen icon at the bottom of the screen:
  1. You will see a login screen; tap your BPS ID card on the card reader.
    1. If this is your first time using your BPS ID card with the Ricoh Machine, you will see "User not Recognized."
      1. You will have to manually login the first time using your BPS login and password. Enter your BPS ID in the 'User ID' box and your BPS password in the 'Password' box. (Note: the [OK] button is on the upper right of the screen as you enter your ID.)
  2. Select the “Follow-You Printing” or “Release all” button to print your jobs.

How do I print or scan?

  1. Choose the FollowYouBW or FollowYouColor printer from your computer any time you need to print. It doesn’t matter which printer you’re going to; all of the printers in the building will work using the FollowYou printing.
  2. Walk up to any printer in the building and select the PCC icon.
  3. Tap your BPS ID card.
  4. Select 'Release all' to print everything or "Follow-You Printing" to select individual jobs to print.
  1. To scan, select “Scan-to-Me”, place your document on the tray, and push “Scan” on the screen. The document will be scanned and emailed to you immediately.
Print jobs sent to the FollowYou printer will automatically be removed after 24 hours.

How did we do?

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