How to Factory Reset a BPS Chromebook
Depending on the Chromebook manufacturer of the device you are resetting, you will see different screens. The steps for factory reset are the same, but the visuals on screen may look different. Hold…
How to Install a Printer on a Chromebook
Log in with your BPS email onto a Chromebook. Click the time on the bottom right side of the screen. Click SETTINGS ICON. Scroll down to Printing. Click PRINTERS. Click ADD PRINTER. Click ADD MANUALL…
What does it mean when a Chromebook is "end of support"?
Google assigns every Chromebook model an "end of support" date, which is typically 5-7 years after it was manufactured. This date tells you when that Chromebook will stop receiving software updates f…
TDT-Asset Helpdocs Hub
What is TDT-Asset and who has access? TDT-Asset is the tool being used by the Boston Public Schools to determine your school’s Chromebook needs. It is used to maintain Chromebook inventory, assign Ch…
How to get started with GoGuardian for Teachers
What is GoGuardian for Teachers and who has access? GoGuardian for Teachers is a Chromebook management tool to help you keep students safe and focused online. This tool gives teachers the ability to…
How to use Kiosk Apps (aka locked browsers) on Chromebooks
Kiosk Apps are found on the Chromebook login screen and are commonly referred to as "Locked Browsers". Assessment vendors create kiosk apps to ensure that their assessments are delivered in a secure…
MAP Troubleshooting
MAP FLUENCY (Grades K2-2). How do students take MAP Fluency? Students access the test by clicking the ORANGE MAP Fluency link in Clever or go directly to student.mapnwea.org. To login, students enter…
Create an Incident in TDT-Asset
Creating an incident in TDT-Asset (formerly One2One Manager) is easy! Be sure to include as much detail as possible. Before you do, don't forgot to try an troubleshoot! Most issues can be fixed withi…
Connecting a Chromebook or Android to BpsStaff/Student
Make sure that your device's Wifi is turned on. Select the network BpsStaff or BpsStudent. Settings (Your device may not require all of the settings included below): SSID: BpsStaff (or BpsStudent). S…
How do I configure Chromebooks that I received from Donor's Choose?
This article will assist you with the licensing process through Donor's Choose as well as the setup process once they are delivered to your school.
Tips for keeping student devices clean
How can we stay healthy when we use electronic devices? With concerns about bacteria on various surfaces, here are some proactive tips to keep our devices and hands clean. Tip 1: Wash/sanitize hands…
Common Chromebook Issues & Quick Fixes
Here are some common Chromebook issues and quick fixes:. White Light If a Chromebook has a white power light, but has no display on the screen: Press and hold the power button until the blue light tu…
Getting Chromebook IP address and WiFi MAC address
Click the bottom right corner area (Time, network icon, battery icon, and user picture). Go to network. At the bottom above the battery icon/user picture is an i (information symbol) click it and get…
How Do I Update the Chrome OS Version on a Chromebook?
If your Chromebook can't connect to WiFi or experiences sound/video issues with Zoom or Clever Apps, it's a good idea to update your Chrome browser. Regular updates to your Chrome browser also fix se…
Access 4 All Chromebook Repair Process
Please note: for school year 2024-25, we are only repairing HP Chromebook 11 G9 EE. All other Chromebooks sent in will not be repaired or returned to the school. 1) Troubleshoot First Please troubles…
