Table of Contents

MAP Troubleshooting

Rhianon Gutierrez Updated by Rhianon Gutierrez

Testing Security & Proctoring

To maintain the integrity and security of MAP assessments, students should test in a secure environment. Test proctors must actively supervise students throughout testing.

MAP FLUENCY (Grades K2-3)

How do students take MAP Fluency?

Students access MAP Fluency by clicking the ORANGE MAP Fluency link in Clever or going directly to student.mapnwea.org.

Students log in via Chromebooks using their BPS email address and password provided by their teacher. Headphones are required.
Review MAP Fluency common issues.

MAP GROWTH (Grades 3-11)

How do students take MAP Growth?
NEW for Fall 2026: MAP Growth is now delivered through the NWEA Secure Testing Progressive Web App (PWA). The app is available in the Apps folder on BPS Chromebooks at the login screen.

The first time the app is opened, it may appear as: https://test.mapnwea.org/pwanopopup

After reopening the app, it should appear as NWEA Secure Testing PWA. Students enter the test session name and password provided by their teacher.

Note: Students who require authorized assistive technology or third-party applications access MAP Growth by clicking the GREEN MAP Growth link in Clever or going directly to test.mapnwea.org/#/nopopup. Students enter the test session name and password provided by their teacher.

Students log in via Chromebooks using their BPS email address and password provided by their teacher. Headphones are required.

MAP Growth Common Issues and Solutions

Student Cannot Log In (Blue Arrow Issue)
This occurs when a student enters the session name and password on the login screen but the ‘Blue Arrow’ does not light up and the student cannot proceed to the next page. To resolve, refresh the browser, re-enter the session name and password, and press Enter instead of clicking the ‘Blue Arrow’.
Error Message "Student is Unable to Test"
This error message appears when a student tries to take a test they have already completed or their test was ‘terminated’ (ie: erased) by their teacher. Teachers can check if the student finished the test by generating a ‘Class Report’. If the student has tested successfully, their data will be in this report. If not, contact ODA for further assistance via email at formatives@bostonpublicschools.org.
Test Freezes or Student Is Logged Out
This occurs when a student’s internet connection is lost or bandwidth is low. Check the student's internet connection and close unnecessary applications before testing.
"Workstation Readiness Check" Error
This screen appears when a student attempts to access the test login page but their device does not meet the minimum requirements for the test. The error message will indicate what the problem is with the student’s device. Most commonly, it is a screen resolution issue, which needs to be set to 100% (minimum requirement is 1024x728). To reset the screen resolution, use the shortcut Ctrl+Shift+0 (zero) for Chromebooks and then refresh the browser. For full system requirements, see the NWEA System Requirements Guide.

Where can I find more resources?

MAP Growth & MAP Reading Fluency FAQs

Contact the Office of Data and Accountability for support at formatives@bostonpublicschools.org or 617-635-8066.

How did we do?

How to view an individual student's assessment scores

MCAS 2.0 Test Coordinators Handbook

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