Communication
How to Help Students Who Are Unable to Join Zoom Meetings with User Authentication
"Connecting" wheel of death issue/refreshing login screen:. Everything has to go through "SSO," which is an authentication method tied to the student's BPS Gmail. The easiest way to do this is to hav…
How to Setup your BPS Email (on a mobile device)
Android (Samsung). To use the Google Apps mail, contacts, and calendar apps on your Android, you need to sign in to your Google account. You only have to do this once: Go to the Settings App. Scroll…
How to Set Up Zoom Meetings as a Sub
New to Zoom? Please review this HelpDoc about How Do I Get Started with Zoom.. 1. If you are a Long-Term Substitute: Please set up a Zoom account via Clever using your BPS Google login. If you have a…
Zoom vs. Google Meet: When Should I Use Each Tool?
It can be challenging to determine when Zoom or Google Meet is the best tool for your needs. The chart below should help you decide which tool makes sense for your meetings. If you would like a consu…
Recommended Zoom Settings for Security
Click here to report a Zoom incident This article will take you through various Zoom settings that can help to safeguard your virtual classroom/meeting. Every virtual meeting space should be treated…
How to View a Contact’s Call Record in School Messenger
The following instructions will show you how to view a parent/staff contact history to determine if they are receiving messages. Click Reports. In the middle of the page, under the “Individual” colum…
How to Email Students with School Messenger
This article is also available as an interactive tutorial. Click here to view the interactive tutorial or scroll down to view a step-by-step version.. 1 The first step is to open SchoolMessenger and…
How to view contact information by phone or email in School Messenger
8 STEPS 1 The first step is to open SchoolMessenger: and click System 2 Click Contacts 3 Click Search for Person 4 Click Search 5 Type the phone number. 6 Click Search 7 Click the student or staff nu…
How to Send a Text Message in School Messenger
This article is also available as an interactive tutorial. Click here to view the interactive tutorial or scroll down to view a step-by-step version.. 1 Click New Broadcast 2 Enter a subject for your…
Blocking or Unblocking a Phone Number in School Messenger
It is always recommended to remove the number from Aspen so that the number is fully removed from all systems. Click here to view the guide for resolving wrong numbers before following the steps belo…
How to Enable/Modify Absence/Tardy Broadcast in School Messenger
Click Admin Top Tab. Search for School's Name. Click Login as this admin. Click Broadcasts Top Tab. Click Broadcasts Sub Tab. Click Edit. Check boxes for days to run There are other setting that can…
How do I get started with School Messenger?
Interested in live training? Click here to sign up for a live webinar training on SchoolMessenger. Mondays @ 9AM - New User Training Tuesdays @ 3PM - New User Training Wednesdays @ 3PM - New User Tra…
How do I get started with Zoom?
Zoom is a collaborative online conferencing tool that allows multiple users to communicate at once in an easily accessible way through video and audio conferencing, text chat, whiteboarding, and scre…
How to resolve wrong numbers through School Messenger/Aspen
Grab as much information from the caller as possible;. the phone number receiving the calls (required). student name (if known). school name (if known). estimated date/time of the last call. Before h…
How to Send Report Cards or Progress Reports through School Messenger
School Messenger now has a feature where a PDF can be uploaded to broadcast documents to the families of those students via an email and link to the PDF that pertains to them. Boston Public Schools w…
How to Live Stream Using Zoom
Before you begin, you will need a (1) Zoom Edu Pro account and (2) YouTube account. Zoom Edu Pro: available for school principals via Clever YouTube account: sign up for free on YouTube using your BP…
How do I get started with Google Meet?
Google Meet is a collaborative online conferencing tool that allows multiple users to communicate at once in an easily accessible way through video and audio conferencing and text chat, all within Go…
Zoom Instructions for Students
Boston Public Schools provides our teachers with various tools to assist in online learning. Among them is a video conferencing tool called Zoom , which allows our teachers to give instruction and de…
Access your BPS phone voice message system
Call your number (617-635-XXXX). When you listen to your voice message, dial *. It prompts you to enter your access code: 5XXXX (5 + last 4 digits of your phone). then dial # It will prompt you to en…
How to maintain student privacy online
Many of our educators are sharing best practices online, engaging with students and their families, and posting some of the amazing work going on during the Coronavirus closure. We want the entire BP…
Set call forwarding on a BPS Phone
Push the button next to "Forward All". Dial '91' then the ten digit phone number. To End call forwarding, push the button next to 'Forward off'.
How to Run a Successful Video Conference
Schedule your meeting in your Google calendar. This way, you can send invites to all attendees and include the Zoom or Google Hangouts information directly from Google calendar. TIPS: When possible,…
How to access the Custodial Asbestos Awareness Training
All custodial staff are required to receive two hours of asbestos awareness training. These hours will be completed online. There are six modules in the online course with presentations and videos. Y…
Tweet Deck Tutorial for Twitter Chats
This article is also available as an interactive tutorial. Click here to view the interactive tutorial or scroll down to view a step-by-step version.. 1 The first step is to open Twitter and click Lo…
Creating a Twitter Account
Overview of Twitter Account Creation. This article is also available as an interactive tutorial. Click here to view the interactive tutorial or scroll down to view a step-by-step version.. 1 The firs…
How do I send or receive a fax?
Everyone in a school building can send faxes, but only designated staff can see the incoming fax queue. Typically your school principal, secretary, and school nurse have access to the e-Fax system to…
