How do I reset my password?

Patricia Sarango Updated by Patricia Sarango

You can reset in ONE of THREE ways:

  1. Go to AccessBoston (http://access.boston.gov) and click the Forgot Password link.

  1. On your L4L, click the key icon in the toolbar and click "Change Password"

  1. Give us a call at 617-635-9200 and we can assist you with a password reset. Please note that we will need to confirm your identity over the phone with a security question and you will be provided with a temporary password that you can use to set a new password in AccessBoston.

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