How Do I Update the Chrome OS Version on a Chromebook?

George Yessayan Updated by George Yessayan

If you experience sound or video issues with Zoom or Clever Apps, it is a good idea to check that your Chrome browser is up to date. Regular updates to your browser also fix security problems when they are detected, and make your computer safer from malware and viruses. Please follow these instructions.


1. Turn on the Chromebook and search for WiFi.

  • If ChromeWLAN is visible, go to Step 3.
If ChromeWLAN is NOT visible, you will likely need to run an update (see steps below). Note C720 and C740 Chromebooks no longer are in life-cycle and will not update. Please recycle these devices.

2. To run an update, connect to another network option (guest WiFi network). Please reach out to your school administrator for the password.

3. Have student log in.

  • Click the bottom right hand corner of the Chromebook screen where it shows the time, battery life, and wifi.
  • Click on the gear (Settings).
  • On the left hand navigation bar of the window that pops up, go down to the bottom and click 'About Chrome OS' (wait to load).
  • If the Chromebook does not begin to auto update, click 'Check for Updates'. You want to update to Version 102 or higher.
  • After updating, click to Restart the Computer. After restarting, the Chromebook should now connect to ChromeWLAN.

How did we do?

Getting Chromebook IP address and WiFi MAC address

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