Access to BAIS applications from off the network
How to add captions to a video
How to enable Chrome to download reports from Aspen
How to request captions and transcripts for videos from 3Play Media
Joining Zoom from your browser or a Chromebook
Do I have a virus or malware on my computer?
Getting Started with Microsoft Office 365
How to Activate and Inactive Accounts in Naviance
How to access EdPlan
How to change your last name and BPS email address
How to create a Sponsored Account
How to enable/disable a Sponsored Account
How to request access to PeopleSoft
I Am Getting "You Have Successfully Logged Out" Message When Signing into Peoplesoft Financials.
Installing Office 365
New Employee Guide
Staff Passwords: How to reset/change
What is the BPS Acceptable Use Policy?
Athletics Registration Workflow
Athletics Program - District View
How Students are Enrolled in the Athletics Program
How to Manually Enroll Students in the Athletics Program
How to Remove Students from Athletic Sections
How to Schedule Students into Athletic Sections
How to Update Physical Exam Information for Athletics - Nurses
How to Update Student Athletic Information - Program Tab
How to Update Student Athletic Information - Student Tab
How to view Student Sports Registration Information - Coaches
How to view and print student Athletic Program records
How to "Push" Daily Attendance to all Classes
How to Add Attendance for One or More Students for Multiple-Dates
How to Automatically Create Journal Entries by Running Attendance Letters
How to Change Attendance Records
How to Change Daily Attendance Preferences to Period
How to Filter Attendance Data by Learning Model?
How to Make Constructively Present or any other Attendance Input Buttons Available to Your School
How to Reassign Calendar Days in Aspen
How to Reconcile Daily and Class Attendance
How to Run Attendance History for a Specific Code
How to Run Class Attendance Post Verification Report
How to Run Daily Attendance Post Verification
How to Take Attendance in the Daily Office in School View (For Attendance Managers)
How to Take Class Attendance (Teachers)
How to Take Daily Attendance in Aspen (Teachers)
How to Update Student Calendars to Make Students In-Session for Attendance Input
How to add a Tardy and Dismissal for a Student in Aspen
How to run the Perfect Attendance Report in Aspen
How to update Withdrawal Codes for DNR Students
How to use the Principal's Attendance Report in Aspen
Managing Attendance Plans
Overview of Attendance Intervention Plans in Aspen (video)
Recommending an Attendance Plan for Court
Communicating Through Aspen
How to Create and Send Administrator Notifications (Computer & Mobile)
How to Download and Activate the Follett Notifications App (Mobile)
Using the CK Editor - Announcements, Emails, Banners
How to Add a Student Conduct Incident (For Conduct Managers)
How to Assign Students to Administrators for Conduct Referrals
How to Enter Emergency Conduct Removal
How to Generate a Conduct Letter in Aspen
How to Run Student Journal and Conduct Reports
How to Submit a Conduct Referral - For Teachers
How to Submit a Conduct Referral in Aspen
End Of Year Rollover Information/FAQ
How to Enter Student Homerooms After the End-of-Year Rollover
How to Enter a Student's Next Year Homeroom in School View
How to Promote or Retain Non-Senior Students
How to Set Promotion Status for Seniors
Technology Returns for Transferring & Departing Employees
How do I create a parent/family portal account in Aspen?
How to Find the Password Verification Code in a Family Aspen Account.
How to Generate Parent Letters with Security Code
How to Navigate the Parent Portal (In English and other Languages)
How to Publish Reports to the Parent and Student Portal
How to See your Child's TerraNova Score on Family Portal
How to Update Contact Portal Login with email address
How to see Your Child's GPA - Family Portal View
Parent Passwords: How to Reset a Parent Portal Account/Password (For School Staff)
Parent Passwords: How to Reset your SIS Family Portal Account Password
Elementary/Standards Based Specific
How to Post Remote Learning K0-K2 Grades
What are the Reporting Standards for My Class?
What is the Rating Scale for My Class?
Middle and High School Specific
How to Enter Teacher Course Recommendations for the Next School Year
How to Post Term 4 and Final Grades
Quick Reference Cards
Advanced Gradebook Quick Reference Card
Beginning of the Year Gradebook Checklist
Teacher Class Groups and Pages
Creating Special Codes in your Gradebook
Example 0-4 Grade Scale
How the Final Grade is Calculated
How to Attach Your Own Grade Scale to Sections or Assignments
How to Auto Calculate and Post Grades in the Gradebook
How to Create Your Own Grade Scale
How to Fix Expanding Columns Issue in Chrome
How to add a Class Announcement with Zoom Link
How to add resources to a gradebook assignment
How to create and post a Class Announcement - Staff View
Locking Scores in your Gradebook
Setting up your Gradebook Preferences
Teacher Gradebook PowerPoint
Grade Point Average (GPA)
GPA Frequently Asked Questions
How to see Student GPAs from the Student Tab
How to view an Individual Student's Grade Point Average (GPA)
What are the different types of GPAs and GPA Reports?
What are the point values of a grade?
Alternate Pass/Fail Grade Scale
Assignment Pass/Fail Grade Scale
BPS Final Grade Scale
BPS Grade Scales
BPS Standard A-F Grade Scale
BPS Standard K-5 Grade Scale
What is the MFG Grade?
Where are the Grade Scales in Aspen?
Work-Based Learning Grade Scale
How to Change an Elementary Transcript Record
How to Enter Transfer-in Transcript Records
How to Enter and Post Elementary Grades in Aspen
How to Find Missing Final Grades
How to Run Qualification Lists (Honor Roll, D&Fs, Eligibility Lists)
How to See a List of Failing Students in One or More Terms
How to Update the Gradebooks with the Transcript Grades
How to run a merge drop/add transcript records
How to Calculate Averages - Final Grades
How to Calculate Credits - Populate Credit on Transcript Records
How to Correct MFG and Empty Transcript Records
How to Find NC Grades for the Past or Current Year
How to Post Grades for the Entire School
How to Re-Open Grading Window
How to See Students Grades by Class and Grade Level
How to Update the Grade Cover Term Map and Reassign Calendar Dates for Attendance Input
How to find Specific or Missing Term Grades - District View
How to find Specific or Missing Term Grades - School View
How to run the Grade Post Verification Report in Aspen
How to view MFG and Empty Transcript Records (school year 2019-2020) - District View
How to view MFG and Empty Transcript Records (school year 2019-2020) - School View
NC "No Credit" Term Grade Procedure
School Preferences - Grade Category
Student Records Requests
Absence Letter (Nudge Attendance Letter) Report and sending through School Messenger
How to Run The Official Student Transcript Report
How to Run the Class Office Period Attendance Report
How to setup and run the Out of District Official School Transcript report
Career and Vocational/Technical Education (CVTE)
Aspen Tables and Fields with CVTE Data
How to See District Level CVTE Courses
How to see School Course Sections of CVTE Courses
How to see Students Scheduled into CVTE Sections
How to see schools with CVTE courses
Committing Your Schedule
Counselor Fundamentals and Daily/Walk-In Scheduling
How to Schedule a New Student in Aspen (Grades K0-5)
How to Schedule a New Student or Make Changes to a Student's Current Schedule (Grades 6-12)
Change a Student's Homeroom and Reschedule into New Sections
Create and Assign Platoon Codes for Elementary Scheduling
How to Run Group Scheduling based on Platoon
How to Copy the Course Catalog to the Build Year
How to Create a Scenario or Copy the Current Year Schedule to the Build View
How to Enter Next Year School to be Able to See Returning Students in the Build View
How to create a Clever Sync Block
Patterns and Pattern Sets
How to Add a Teacher to Multiple Course Sections
How to Change Course Section Details
How to Create a New Course Section
How to Remove a Co-Teacher from a Class in Aspen
How to Transfer Students From one Section to Another and Keep the Grades
How to change a Primary Teacher in Aspen
Restore Deleted Section
Student Course Requests
CTE Data Analytic for DOE 35, 43, 44
How to Add A Schedule to a Middle School or ESL Class to Allow Class Attendance Input
How to Add Schedule to a Class
How to Balance Sections by Student Cohort Code
How to Create Platoon Codes
How to Create a Report for Students Registered in Online Courses Only
How to add a Co-Teacher to a Class
How to add a Student Secondary School Association
Quick Status Alert and Bell Schedules
STRIVE Program set up and Schedule
State and Federal Reporting
Accessing Services only Students in At Home School
Adding Future Capacity, Proposed Fields
Home Learning Tips for Students & Families
How to Accept a New Student to Your School in Aspen
How to Assign Homerooms Based Upon the Student Schedules
How to Assign Locker Numbers to Students in Aspen
How to Change Student Cell Phone Numbers in Aspen
How to Create a Fieldset and Generate a Spreadsheet or Report
How to Enter a Single Student Journal Entry
How to Filter for a Specific Cohort of Students
How to Generate a Parent Email List
How to Run the Student Sibling Report
How to See Next Year Student Assignments, Incoming Students, and Wait List Totals
How to Update Parent Emails and Phone Numbers
How to Upload Individual student Photos
How to Upload Student Photos into Aspen
How to Upload a Document in Aspen
How to View Low Income or Food Status (For Principals Only)
How to Withdraw or Discharge a Student in Aspen
How to add Journal Entries for one or more Students
How to enter in Student Next Homeroom in School view from the Student top tab
How to search for a Student by Address
How to search for a student by name or ID number
How to see Detailed Information about Pending Students Assigned to your School
How to update data sharing opt-outs in Aspen
How to view students who have opted out of the media release
How to view the change history for a record
Methods to enter in Student Next Year Homeroom
School Leader Guide: Spring 2021 Cohort + Learning Models
Student Passwords: How to get verification codes
Student Passwords: How to reset (for 1st time users)
Student Work Permits
How Can Students View their Report Card/Progress Report Grades in the Student Portal
How to Register for Athletics - Student View
How to view your Grade Point Average (GPA)
Student Passwords: How to change (for TCs/Teachers)
Student Passwords: How to reset (for existing users)
Dropping a Student(s) from a Summer School Class Section
How Can Students see their Summer School Schedule in Aspen
How Teachers can see their Summer Classes in the Gradebook
How teachers can see their Summer School Schedule in Aspen
How to Access your Summer School
How to Add Your Current School Staff to your Summer School
How to Add a Schedule to a Summer Class to Allow Attendance Input
How to Create a New Summer Program in Aspen (Central Office Staff Only)
How to Enroll a Student in a Summer Program in the BPS View (BPS Central Office Summer Staff Only)
How to Filter Summer Students by Covid Test Consent and Generate a Report
How to Import School Mint Students Into Summer Programs in Aspen (For Central Office Staff Only)
How to Import Students Into Summer Programs (For Central Office staff Only)
How to Remove Students from Summer School
How to See a Summer School Program Capacity
How to See the Student list for your Summer Program from your Summer School
How to Select a School in the School View in Aspen
How to Take Summer School Attendance (For credit bearing non-5th Quarter programs)
How to Take Summer School Attendance on the Daily Office in School View
How to Update the Details of an Existing Summer Program (Central Office Staff Only)
How to View Registered Summer School Students from your Current School
How to View Summer School Grades
How to View your Summer Students from the Student top-tab in your Summer School
How to add Courses to Summer Programs to Allow School Staff to Enroll Students (BPS Central Office Summer Staff Only)
How to Register a Student to a Summer Credit Recovery Program
Summer School Registration 2022
Are my Grades Posted?
Aspen Transportation Reports
How to Assign T-Pass to a Student
How to Run the Alpha List Report or Student Directory with AM and PM bus
Creating a Snapshot
How to Add My Classes to my Pages tab
How to Add Parent Gender in Aspen
How to Add a Page to the Pages tab
How to Add the Tasks Widget to Your Home Page
How to Change Your Default View in Aspen
How to Create or Edit a Field Set
How to Remove Staff from your Roster
How to Switch to the School View
How to Use Mass Update to Quickly Make Data Changes
How to use Modify List to Quickly Make Data Changes
Query By Grade Level and ELD Level
Withdrawal Code Guidance
How to See Assessment Scores for Multiple Students
How to access Panorama Student Success
How to view an individual student's assessment scores
MCAS 2.0 Test Coordinators Handbook
How to add users to PermissionClick
How to edit a parent's email address in PermissionClick
How to remind parents to fill out a form in PermissionClick
How to restart or reset a parent submission in PermissionClick
How to submit a form on behalf of the parent in PermissionClick
How to use PermissionClick for a Field Trip
Managing COVID Consents in PermissionClick
How do I get started with School Messenger?
How to Email Students with School Messenger
How to Enable/Modify Absence/Tardy Broadcast in School Messenger
How to Send Report Cards or Progress Reports through School Messenger
How to Send a Text Message in School Messenger
How to view contact information by phone or email in School Messenger
School Messenger Absent\Tardy Calls
Fixing hanging in video chat apps like Zoom and Hangouts
How do I get started with Google Meet?
How do I get started with Zoom?
How to Add Authentication Exceptions in Zoom
How to Help Students Who Are Unable to Join Zoom Meetings with User Authentication
How to Live Stream Using Zoom
How to Run a Successful Video Conference
How to Set Up Zoom Meetings as a Sub
How to Set Up and Use Spoken Language Interpretation in Zoom
How to enable live transcript CC in Zoom
Recommended Zoom Settings for Security
Zoom Basic vs. Zoom Edu Pro: What Are the Differences?
Zoom Instructions for Students
Zoom Meeting Pro vs. Zoom Webinar: What Are the Differences?
Access your BPS phone voice message system
Blocking or Unblocking a Phone Number in School Messenger
Creating a Twitter Account
How do I send or receive a fax?
How to Setup your BPS Email (on a mobile device)
How to View a Contact’s Call Record in School Messenger
How to access the Custodial Asbestos Awareness Training
How to maintain student privacy online
Set call forwarding on a BPS Phone
Tweet Deck Tutorial for Twitter Chats
Zoom vs. Google Meet: When Should I Use Each Tool?
Access 4 All Chromebook Initiative
Access 4 All Chromebook Repair Process
Close an Incident in One2One Manager
Common Chromebook Issues & Quick Fixes
Disperse Collected Devices from a Group
How to enroll with Comcast Internet Essentials
Incident & Repair Statuses in One2One Manager
Sample Workflow for Distributing Student Chromebooks
Understanding Incidents in One2One Manager
What are some free/low cost internet options?
Connecting a Chromebook or Android to BpsStaff/Student
Create an Incident in One2One Manager
Getting Chromebook IP address and WiFi MAC address
How Do I Update the Chrome OS Version on a Chromebook?
How do I configure Chromebooks that I received from Donor's Choose?
How do I take a screenshot of my Chromebook screen?
How to Block Youtube on your Child's Chromebook
How to Factory Reset a BPS Chromebook
How to Install a Printer on a Chromebook
How to use Kiosk Apps (aka locked browsers) on Chromebooks
Tips for keeping student devices clean
What does it mean when a Chromebook is "end of support"?
"MacOS Could not be installed on your computer" screen after start up
5 Tips to Improve Macbook Performance
Convert a PDF into a Word document
How do I install GarageBand or iMovie?
How to Connect a Mac to BpsStaff/Student
How to Install the Tap Card Printers on your Mac
How to back-up your data on a Mac
How to downgrade your Airtame app on your Mac
How to enable screen recording in macOS
How to receive an L4L (Teacher Macbook)
How to remove Malware from your Macbook
Managing Loaner Macs
Mirrored vs. Extended Display Settings
My Mac won't let me install a program.
Staff Passwords: How to sync with your Macbook
How to Pair the Polycom Studio Remote
How to fix a blinking yellow light on the Polycom Studio
Polycom Studio Camera Setup
My wireless keeps disconnecting or changing networks!
Removal of Technology
Digital Citizenship & Cyber Security
How Does the BPS Filter work?
How to stay SAFE when shopping online
Internet Safety Resources
Adding/subscribing to another Google Calendar
How does the Google Classroom roster sync work?
How to remove Extensions from Chrome
Reset Google Chrome Settings
Clever - New Features for Fall 2022
Digital Whiteboard Tools
How do I use Bookshare?
How to Access Reading Horizons
How to Create a Google Classroom
How to Run a Google Classroom Student List as a Teacher
How to Run a Google Classroom Student List as an Admin
How to Upload your Google Classroom List to your Drive to open it in Google Sheets
How to access & use Nearpod
How to access Activate Learning
How to access BPSLearns in D2L Brightspace
How to access Clever
How to access Clever at Home
How to access CommonLit
How to access DBQ Online
How to access Defined Learning
How to access EVERFI
How to access EdOptions Academy
How to access Edmentum Courseware
How to access Exact Path
How to access Gale
How to access Goalbook
How to access Google Classroom from Home
How to access Illuminate
How to access Imagine Learning
How to access Learning Ally
How to access Legends of Learning
How to access Lexia
How to access McGraw Hill products
How to access Mystery Science
How to access Paper
How to access Read&Write for Google Chrome
How to access ST Math
How to access Savvas Realize
How to access Seesaw
How to access Sora by Overdrive
How to access StudySync
How to access Sworkit
How to access TalkingPoints
How to access ThinkLink
How to access Tumblebooks
How to access Vista
How to access n2y
How to access the BPS Lending Library (myTurn)
How to access the Equitable Grading Course
How to customize the Clever portal on my Teacher page
How to get started with GoGuardian for Teachers
How to install Android apps on a Chromebook
How to sign up for the Learning Ally online course
How to troubleshoot "Offline" status in Seesaw
How to unblock Flash Player in Chrome
How to use video in Google Classroom
I am a co-teacher and I do not see my students in Clever.
I have a student missing from my class in Clever
My students cannot login to an app in Clever
Problems accessing Youtube for parent and teachers?
What are Clever badges and how do they work?
What is a Clever School Tech Lead and what can they do?
When I log in to Clever, I get an "Uh oh!" (sad robot) error message.
Updated by Rhianon Gutierrez
Frequently Asked Questions
Q. Why does my new L4L not have Microsoft Office applications installed already?
Your new L4L has a faster, more reliable solid state drive; however, that comes with a trade-off of having smaller storage space. We have made a decision to not install Office applications to save space. Office 365 (online version) and Office 2016 (desktop version) are available for users who prefer to use Office applications.
Q. How do I set up Office 365 (online version)?
Q. Should I download and install Microsoft Office 2016 (desktop version) on my new L4L?
If you frequently use your computer and Office applications in an offline environment, you may want to install it on your computer. It will use about 8GB of your approx. 120GB hard drive space. The installation comes with Word, Excel, PowerPoint, OneNote, and Outlook. You can delete unused applications after installation to free up space.
Q. I’m ok with installing Microsoft Office 2016. How do I do that?
Login to your account using your BPS ID and password at www.office.com. Look for the “Install Office apps” icon near the top right corner and then install Office 2016. Follow the prompts.
Q. Why do my Word/Excel/PowerPoint files open in Pages/Numbers/Keynote?
Your computer comes with Mac’s native apps installed, but does not have Microsoft Office yet. You can open Office by either using the online Office 365 or installing Office 2016 on your computer. To install Office 2016, you can go to www.office.com, log in with your complete BPS email address and your BPS password, and click on “Install Office apps”.
Q. My Office files (Word, Excel, PowerPoint) are up on my Google Drive. How do I open them in Office 365?
You must first download your files to your computer then move them into OneDrive, either via OneDrive Sync or by manually uploading them.
Q. My Office files (Word, Excel, PowerPoint) are on my computer or external drive. How do I open them in Office 365?
You must move them into OneDrive, either via OneDrive Sync or by manually uploading them.
Q. Should I use Google Drive or OneDrive to backup all of my files?
As a Google for Education district, we encourage all users to use your unlimited Google Drive storage to backup your work-related documents. Be sure to backup all local data periodically so that you can retrieve all of your files even if you experience laptop damage or loss.
Q. Should I install and sync OneDrive Sync on my new L4L?
BPSTechnology does not recommend using OneDrive Sync, as it will take up space on your 120GB hard drive and may slow down your computer. You can install it if your computer has sufficient space AND you will need OneDrive offline.
Q. Should I install and sync Google Drive File Stream or Backup & Sync on my new L4L?
BPSTechnology does not recommend using Backup & Sync or Drive File Stream, as they will take up space on your 120GB hard drive and may slow down your computer. You can install one of these options if your computer has sufficient space AND you will need Google Drive offline. First check to see how much memory your Google Drive is using (open your Google Drive and look at the bottom of the left side column, right below “Trash”). Do not install if your drive will take up a significant portion of your L4L’s 120GB storage.
Q. Can I type math equations in Office 365?
Equation editor does not work in Office 365. You must download and install Word if you use it to edit math equations.
→ Office 365 Training Center (website)