How to access ParentSquare

Rhianon Gutierrez Updated by Rhianon Gutierrez

What is ParentSquare and who has access?

ParentSquare is Boston Public Schools primary communications platform that will allow the district to unify all family communications from the district, schools, classrooms, and school activity groups under one umbrella. Click here to watch a short video and learn more.

ParentSquare automatically generates an account for each parent or caregiver, using their preferred email address and phone number. This allows the individual to receive email, text, and/or app notifications.

The district encourages parents and caregivers to register for an account so that they can begin receiving classroom, school, and district updates.

What features does BPS have?

  • Language Translation (100+ languages)
  • Analytics, Reporting & Archiving
  • Smart & Urgent Alerts
  • Posts & Newsletters
  • Social Media & Website Share
  • Attendance & Auto Notices 
  • Secure Document Delivery

How do staff access ParentSquare?

There are two ways to access ParentSquare:

(1) Direct Link: www.parentsquare.com/signin and click to sign in with Google using your BPS Gmail.

(2) Clever: Go to www.bostonpublicschools.org/backpack. Look for the ParentSquare icon under Communication.

Staff Roles

School Leaders and School Admin Teams can automatically post school-wide.

School Secretaries must request access to post-schoolwide and access Admin Team features.

All Teachers will utilize classroom and two-way communications and appointment sign-ups.

If you need elevated access please have the School Leader submit a ticket via KACE, if you are having issues please call the helpdesk (617) 635-9200

How do families access ParentSquare?

Families will receive communication via text or email to start. Families can also download the ParentSquare app for their mobile devices to receive messages there as well.

How can families receive messages in their preferred language?

ParentSquare uses Google translation software to translate content and allow parents to receive and send communications in their preferred language. Parent languages are updated from the SIS until a parent logs in and changes their preferred language. See this helpdoc for more information on updating language settings.

How do I update family contact information?

Family contact information should be updated in Aspen. It will then sync overnight to ParentSquare and other rostered BPS applications.

What resources can I share with families?

Guides:

Overview Videos

Where can staff learn more about ParentSquare?

BPS ParentSquare Hub

Professional Learning:

Guides:

Who can I contact if I have additional questions?

Technical Support: BPSTechnology Service Desk (617-635-9200)

Communications: RJ Agostinelli and Chris McKinnon

How did we do?

How to update language settings in ParentSquare

Contact