How to Request a Parent Account (TEMPORARY)

Aspen Support Updated by Aspen Support

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This is a temporary workaround to set up a Parent Portal Account in Aspen. An account will have to manually be created by the family if they have never created one, then schools can use the procedure called, “Update Contact Login info with email address.”

1. Verify in SIS that the Contact name, phone number, and email exist. The “Receives Email” button is checked off (Set to Y), and the “Portal Access” button is checked off (Set to Y).

Parents will need to complete steps 2 to 6.

2. Parent/Guardian ought to go to sis.mybps.org click on “Request Account.”

3. Select the first option: “Click or tap here if you are new to the district and the system doesn't contain any of your information.”

4. Fill out the First name and Last name, ensuring it is the SAME as what is in SIS.Scroll down and skip all the fields that list (Optional).Only the Name and School District have to be filled in this section.At the bottom, select Boston Public Schools as the school district of choice.Click the next button to proceed to the final page.

5. Fill in the email, making sure it matches what is in SIS. Create a password. Create a Security question and answer. Then click “Create My Account.”

You will get a loading image, then a successful, “Account Request Processed!”

6: Go to the email and confirm the account.

Finally, you will receive a message that says the account is now active!

A school administrator can then try the procedure, update contact login info with email address by going to the Student top tab, contacts side tab, click into the contact, then click on: Options > Update Contact Login with email address.

SCHOOL STAFF ONLY: If the above step fails, please email aspen@bostonpublicschools.org and ask to have accounts merged. Please include parent name, email address and student ID number.

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