Access 4 All Chromebook Initiative

Common Chromebook Issues & Quick Fixes

Older Chromebooks models like the Acer C720, Acer C740, and Acer C738T have depreciated to the point where they are no longer cost-effective to fix. Create a new incident in One2One Manager and selec…

Solimar Cruzado
Updated 5 months ago by Solimar Cruzado

Understanding Incidents in One2One Manager

Using Incident Management in One2One Manager is a quick and easy way to look up your incidents.. You can also Generate a Report or Export to CSV using the Incident Report in One2one Manager..

Solimar Cruzado
Updated 1 month ago by Solimar Cruzado

Disperse Collected Devices from a Group

How to Disperse Collected Devices from a Group. Step by Step instructions 1. Type in the Group Name 2. Click on the Group Icon 3. Click on the Small Blue Check Icon next to the device model 4. Click…

Henry Ho
Updated 1 month ago by Henry Ho

What are some free/low cost internet options?

Emergency Broadband Benefits Up to a $50/month discount on broadband internet services for eligible households. For additional information, call 833-511-0311 or visit fcc.gov/broadbandbenefit. Comcas…

Henry Ho
Updated 1 month ago by Henry Ho

Access 4 All Chromebook Repair Process

Please note: for school year 2021-22, we are only repairing Chromebook models 771, 732T, 733, and 733T. 1) Troubleshoot First Please troubleshoot Chromebook to ensure repair is needed. Click here to…

Solimar Cruzado
Updated 17 seconds ago by Solimar Cruzado

Close an Incident in One2One Manager

Closing an incident in One2One Manager is just as easy as opening one!. Here are some scenarios for determining what to do with the original device and the loaner device:

Solimar Cruzado
Updated 1 month ago by Solimar Cruzado

How to enroll with Comcast Internet Essentials

Comcast Internet Essentials. Getting Started. What is Comcast Internet Essentials? Comcast IE is an affordable internet plan for families to be provided in-home broadband wifi. Who is qualified for C…

Henry Ho
Updated 1 month ago by Henry Ho

Create an Incident in One2One Manager

Creating an incident in One2One Manager is easy! Be sure to include as much detail as possible. Before you do, don't forgot to try an troubleshoot! Most issues can be fixed within minutes with some s…

Solimar Cruzado
Updated 1 month ago by Solimar Cruzado

Sample Workflow for Distributing Student Chromebooks

1. Record inventory: note student name, ID, and asset tag to input in One2One. Note: Asset tags are 6 digit codes on devices. If you can't find an asset tag, you can record the serial number. Teacher…

K.C. Kourtz
Updated 3 weeks ago by K.C. Kourtz

Incident & Repair Statuses in One2One Manager

How to move a Repair Status:.. Incident Types & Repair Statuses:.

Solimar Cruzado
Updated 1 month ago by Solimar Cruzado

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